| Here are some things you need to know about shipping candy.
For chocolate candies, we suggest using these two (2) shipping options - Rush Delivery (generally 2 -7 day delivery time) and Express Mail, which is overnight to most areas. Depending on your delivery area we reserve the right to ship using either USPS or FedEx Ground. Different delivery services can deliver faster to certain areas. Since we are familiar with the delivery services and how quickly they deliver, each order gets it's own consideration before final shipment.
Please order at least one (1) Ice Pack per chocolate candy ordered. The Ice Packs are reusable and last approximately 2 days when fully frozen, they are reusable in lunch boxes and coolers.
Please make sure that your order is delivered to someplace that someone will be able to receive it (like maybe your office). Candy left by on the front porch during the warm summer months won't make it until you get home.
Perishable orders will only be shipped Monday thru Thursday for the East Coast and Monday thru Wednesday for the West Coast.
The CandyLand Store.com will do it's best to assure safe delivery of your candies but the final responsibility for the candies safe arrival lies with the customer. We will accept no responsibility on candies shipped from May 15th - September 15th.
Please use the delivery map below for general guidelines of delivery time using standard delivery.
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Domestic Shipping - Please use the delivery map below for general guidelines of delivery time using Standard Shipping.
International Shipping - We happily ship overseas via USPS International Priority Mail or Express International Mail.
Incorrect addresses - If you provide us with an incorrect address The CandyLand Store will notify that the item has been returned and provide you with a link to repurchase the postage. If an incorrect address is received for International orders - most likely the order will not be returned and unfortunately your order will not be received by the recipient - so please check the address before ordering.
Duties and Taxes on International Shipments - All duties and country taxes are the customers liability not that of The CandyLand Store.com.
Returns - Returns are accepted with prior authorization only. Authorized returns of unopened merchandise will be given a return authorization number to be included on the outside of the package. Any returns of unauthorized products are subject to a 20% restocking fee. If your have opened the items we cannot except the return. We do not refund shipping costs once an item has shipped.
Thank you,
The CandyLand Store.com
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